Effective Date: 1st December 2025
EV Pump Services Private Limited (“EV Pump”) operates and manages electric vehicle charging services, including the EV Pump Mobile Application and EV Pump Cards (collectively referred to as the “Service”).
This Privacy Policy applies to your use of the EV Pump Mobile Application (the “App”) and any related services offered by EV Pump. By using the App, the Service, or by sending information to us via email or other electronic methods, you agree to this Privacy Policy.
We may update or revise this Privacy Policy from time to time. For significant changes affecting your personally identifiable information, the App will be updated and written notice will be provided, including via email to your registered address.
If you do not agree with any modification, you must stop using the Service. Continued use of the App constitutes acceptance of the updated Privacy Policy.
We may collect non-personally identifiable demographic information to understand how users interact with the App and improve the overall experience.
We may also collect personally identifiable information (“User Information”) when you:
User Information may include:
We use this information to provide the Service, improve user experience, communicate updates, and share relevant offers. You may opt out of promotional messages at any time.
If you accept offers from third-party businesses through the App, information may be shared directly with them. EV Pump is not responsible for data shared with such third parties.
EV Pump does not share personally identifiable information except:
We may share aggregated non-identifiable data for analytics and promotional purposes.
We use secure servers, encryption, and industry-standard safeguards to protect your data.
While we strive to protect your information, EV Pump is not responsible for breaches caused by technical failures beyond our control.
User information is retained as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
The App may contain links to third-party websites. Accessing these sites is at your own risk. EV Pump is not responsible for their content, accuracy, or security.
We strive to keep your information accurate. You may request updates or corrections by contacting EV Pump Customer Service.
This Privacy Policy shall be governed by the laws of India. Disputes shall be resolved through arbitration in Mumbai, India.
If you have questions regarding this Privacy Policy, please contact:
Email: info@evpump.co.in
